Privacy Policy

Version 2026-10-22 · Effective date: October 22, 2026

dcompanyservice ("we", "us") respects your privacy. This Privacy Policy explains how we handle information in our mobile game Soccerwarz and on this website (soccer-warz.com).

1. Operator

Operator	dcompanyservice
Services	Soccerwarz (Android, iOS) and the website soccer-warz.com
Contact	dcompanyservicemail@gmail.com
Business	Dcompany (디컴퍼니), Representative Donggwan Lee (see section 14)

2. Information we process in Soccerwarz

Category	Details	Purpose
Guest login identifier	A random identifier created by the game on your device the first time you start it. It is not your device's hardware ID or advertising ID. You can play without an email address, phone number or real name.	Creating and recognizing your guest account, preventing abuse
Profile	The nickname and profile icon you choose, and the friend code assigned to your account	Showing you to other players, letting friends find you
Language	The language you use in the game	Showing in-game mail and notices in your language
Game progress	Your characters (level, EXP, stars, shards), in-game currencies and tickets, team roster, match records and statistics, daily and weekly quests, achievements and in-game mail	Providing the game and saving your progress
Friends and messages	Your friend list and friend requests, gifts between friends, and messages you exchange with friends. Only the most recent 100 messages between any two players are kept; older ones are deleted automatically.	Providing social features
Blocks and reports	The players you block, and reports you make about messages (including a copy of the reported message)	Protecting players and handling misuse
Activity	The time you were last active and the dates on which you played	Operating social features and counting daily players (statistics)
Error reports	When the game hits an error or closes unexpectedly: device model, operating system, app version, the screen where it happened, an error summary and a log of recent activity (up to 8 KB), together with your account identifier	Finding and fixing errors
Server logs	IP addresses and technical request information recorded by our servers	Security, preventing abuse and troubleshooting
Purchases (planned)	Order or transaction IDs and receipts provided by Google Play or the App Store. We do not receive or store your payment card information.	Verifying purchases, delivering items, restoring purchases and handling refunds
Ad rewards (planned)	Confirmation from the advertising provider that you watched a rewarded ad, linked to your account identifier	Delivering ad rewards and preventing abuse

We do not collect your real name, phone number, precise location, contacts or photos.

Where the EU or UK General Data Protection Regulation applies, we process game data to provide the game you asked for (performance of a contract), error reports and server logs based on our legitimate interest in keeping the service working and secure, and personalized advertising only with your consent.

3. Advertising (planned)

Soccerwarz plans to offer optional rewarded advertisements through Google AdMob (for example, an ad you can choose to watch after a match to double the EXP you receive). An ad plays only when you tap the button for it, and the game can be played without watching any ads.

Google AdMob may collect and process device advertising identifiers and related information under Google's privacy policy. In the European Economic Area, the UK and Switzerland, we will ask for your consent before personalized ads are shown. On iOS, we will ask whether you allow app tracking; if you do not, ads are shown without using the advertising identifier.

4. In-app purchases (planned)

We plan to offer a premium pass and character shard packs as in-app purchases. Payments are processed by Google Play or the App Store under their own terms and privacy policies. We receive only the information needed to verify and deliver your purchase.

5. Website

This website is a static information site. We do not ask you to create an account and we do not set cookies.

To understand how the site is used, your browser sends our server the address of each page you open, the kind of main button you press (for example, a store button or an email link), and, if you arrive from another site, the kind of site you came from (for example, a search engine or social media) or a campaign label in the link. These are counted only as daily totals per item. The page counter does not store IP addresses, cookies or device information.

Like any web server, our server records IP addresses in its access logs for security and troubleshooting. If you email us, we use your email address and message only to respond to you.

6. Sharing of information

We do not sell your personal information. We share information only as needed to operate the service:

• Other players can see what you make public in the game, such as your nickname, profile icon, friend code, match results and the messages you send them.
• Service providers who process information on our behalf (section 7).
• App store platforms (Google, Apple) for downloads and, once available, payments and purchase verification.
• The advertising provider (Google AdMob), once advertising is available, as described in section 3.
• Authorities, when required by applicable law.

7. Processors

Provider	Task
iwinV (Smileserv Co., Ltd.)	Operating our game servers, database and this website (Republic of Korea)
Google LLC / Apple Inc.	App distribution and, once available, payment processing
Google LLC (AdMob)	Advertising (planned)

8. Retention and deletion

We keep information for the periods below and then delete it.

Information	Retention period
Game data (account, profile, game progress, friend and block lists)	As long as your account exists. Deleted within 30 days after you request account deletion
Messages with friends	Up to the most recent 100 messages between two players. Older messages are deleted automatically, and all are deleted with your account
Copies of reported messages and report records	1 year after the report is handled
Error reports	90 days (also deleted with your account)
Server access logs (including IP addresses)	90 days
Records of the dates you played	2 years, for daily active player statistics
Website page counts	Kept without a time limit, because only per-page, per-day totals are stored and they contain no personal information

Account deletion: when you ask us to delete your account, your account and the personal information linked to it are deleted within 30 days. See Delete your Soccerwarz account. Records kept by law, below, are an exception.

Records kept by law: once purchases are available, the following records are kept separately from your other personal information for the periods below and then deleted. They are kept for these periods even after your account is deleted, counted from the date of the transaction, not the date of deletion.

Record	Period	Legal basis
Records of contracts or withdrawal of offers	5 years	Act on the Consumer Protection in Electronic Commerce (Korea)
Records of payment and supply of goods	5 years	Act on the Consumer Protection in Electronic Commerce; Framework Act on National Taxes (Korea)
Records of consumer complaints or dispute resolution	3 years	Act on the Consumer Protection in Electronic Commerce (Korea)
Records of issuance and use of paid in-game currency (paid-currency ledger)	5 years	Payment Services Act (Japan)

Other records required by applicable laws in other countries may also be kept for the period those laws require.

Electronic data is deleted using methods that prevent it from being restored.

9. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections between the game and our servers and restricted access to our database. No method of transmission or storage is completely secure, but we work to protect your information.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal information, to receive a copy of it, and to withdraw consent at any time. To make a request, contact us at the email address below with your friend code. We respond without undue delay, and within one month where the GDPR applies. You may also lodge a complaint with your local data protection authority.

11. Children

Soccerwarz is not directed at children under 13. Where the law requires the consent of a parent or legal guardian to process a child's personal information (for example, for children under 14 in Korea, or below the age set by each EU country), we will obtain that consent or will not process the information. If you believe a child has provided us with personal information without appropriate consent, please contact us and we will delete it.

12. International transfers

Our game servers and database are located in the Republic of Korea. If you use Soccerwarz from outside Korea, your information is transferred to Korea for processing. For users in the European Union, the European Commission has recognized Korea as providing an adequate level of data protection (adequacy decision of December 17, 2021). Once payments and advertising are available, the related information is also processed by Google and Apple, including in the United States.

13. Changes to this policy

We may update this Privacy Policy, including before the release of Soccerwarz. Each version is identified by the effective date at the top of this page. We will announce significant changes in the game or on this website before they take effect.

14. Privacy contact

For privacy questions, requests or complaints, please contact our privacy contact point:

For the conditions of use of the game, see our Terms of Service.